Privacy Policy
Effective Date: 20/09/2024
At EnglishWithLewis, your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, participate in our English classes, or interact with us in any way. Please read this document carefully to understand our practices regarding your personal information.
1. Information We Collect
We collect the following types of information:
a) Personal Information
When you sign up for our classes, subscribe to our newsletter, or interact with us, we may collect personal information, such as:
Name
Email address
Phone number
Billing address (if applicable)
Payment information (processed securely via third-party payment gateways)
Any other information you provide voluntarily.
b) Non-Personal Information
We also collect non-personal information about your interaction with our website, which includes:
Browser type
IP address
Device information
Pages visited and time spent on the website
Cookies and other tracking technologies (see Section 6 below).
2. How We Use Your Information
We use your information for the following purposes:
To provide and personalize our English classes and other services.
To process payments and manage billing.
To communicate with you regarding your course or subscription.
To send newsletters and promotional materials (only if you opt-in).
To improve our website and services based on user feedback and analytics.
To comply with legal obligations.
3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your data with:
Service providers: Third-party companies that assist us in providing services (e.g., payment processors, email marketing platforms).
Legal authorities: If required by law or to protect the rights and safety of EnglishWithLewis or others.
All service providers are bound by confidentiality agreements and comply with data protection regulations.
4. Your Rights Regarding Your Data
You have the right to:
Access the personal data we hold about you.
Request corrections to any incorrect or incomplete data.
Request the deletion of your data (where applicable by law).
Withdraw consent for data processing at any time (note: this may impact our ability to provide services).
To exercise these rights, please contact us at lewis@englishwithlewis.com.
5. Data Security
We take reasonable steps to protect your personal data from unauthorized access, alteration, or disclosure. However, no data transmission over the internet can be 100% secure. We encourage you to take precautions when sharing personal information online.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience and gather website analytics. Cookies are small files stored on your device that help us analyze website traffic, tailor content, and remember your preferences.
You can manage cookie preferences via your browser settings. Please note that disabling cookies may affect the functionality of our website.
7. Third-Party Links
Our website may contain links to third-party websites. EnglishWithLewis is not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any websites you visit.
8. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically for updates. Your continued use of the website constitutes acceptance of any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Email: lewis@englishwithlewis.com